According to BMC, IBM’s competitor in BSM, nine components underpin BSM:
- service level management
- incident and problem management
- infrastructure and application management
- service impact and event management
- asset management and discovery
- change and configuration management
- capacity management and provisioning
- identity management.
There are several (four) components of HP BSM:
- HP Business Availability Center 9.0(BAC)
- HP Application Performance Management (APM)
- HP Operations Manager
- HP Network Management Center
